The manufacturer's operating instructions and manual may also provide information about the error and help to solve the problem. Of course you can always contact HP Support and inform them about the problem.In addition to the reasons mentioned, the offline status can also have many other causes: The HP Printer is still offline? Further Solution Suggestions In most cases, however, an error message indicates that an incorrectly placed cartridge causes a problem. If a cartridge is incorrectly placed, the HP printer may be offline for security reasons. You can also check whether the cartridges are properly placed in the HP printer. If this check also does not help and the HP printer is still offline, it may be that there is not enough paper available or the ink or toner cartridges are either empty or on a low level. The printer and router must of course be on the same network. To do so, not only the printer but also the router must be switched on. Zudem müssen sich Drucker und Router natürlich im gleichen Netzwerk befinden. Hierfür muss nicht nur der Drucker, sondern auch der Route eingeschaltet sein. When the HP printer is offline and used as a network printer via WLAN, it is important that all network connections are checked. make sure that all boxes are ticked and set on "allow". Select the printer properties choose the tab "security". Select "printers and devices" and click on the HP printer with the right mouse button. After clicking on the control panel, a pop-up window opens. Now an overview appears, in which the control panel can also be found. In Mac, Windows or Linux: Open the computer control panel by right-clicking (for Windows) on the opetating systems symbol, located at the bottom left of the screen. If the first steps don't solve the problem and the HP printer is still offline, checking the software may help. If the USB cable itself is damaged, simply use an other USB cable and check the connection again. Maybe the HP printer was stuck in energy saving mode. Sometimes it is also helpful to restart the printer. If the USB port on the computer or laptop turns out to be defective, you can try another USB socket. Maybe it loosened or is not plugged in at all. When the HP printer is connected to the PC or laptop via a USB cable and is displayed as offline, it makes sens to first check whether the cable is plugged in correctly.
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